Home › Archive › Volume 9, Issue 1
Nagwa Gouda Ahmed Abd-Elmoghith
Today health care settings face more challenges as compare to past decades because of competition. There are many strategies to resolve conflict effectively to minimize its negative impacts. Organization and organizational leaders typically play a role in resolving conflict and problems among the staff. Problem solving is to identify the causes of a problem and take the correct action using the app ropriate steps. Aim of the study: To determine the relationship between first line nurse managers conflict management strategies and problem solving styles in Kafrelsheikh Governorate Hospital. Subject and methods: The design for this study was a descriptive correlational study. Subject: the subject of the study is one group including all first line nurse managers working in all inpatient departments of the hospital. Tools of data collection: Two tools were used; I. Rahim Organizational Conflict Inventory, II. Four Sight Problem Solving Styles Inventory (version 6.1) . Results: There is a correlation between conflict management strategies and problem solving styles. The study revealed that total problem solving levels scores as perceived by the studied sample first line nurse managers are moderate. Recommendation: The findings suggest that, the first line nurse managers prepare work environment and resources to deal with problems in order to decrease conflict among administrators, staff and others. Conclusion: These study findings demonstrate utility in both conflicts and problem solving. It provides a more comprehensive understanding of relation between conflicts, which arise among first line nurse managers, and their effect on them when using problem solving strategy management.
Keywords: Conflict Management, First Line Nurse Managers, Problem Solving